Hired or Not? Emotional Intelligence can make the difference

Emotional Intelligence often is the “final” factor

If you are like most job seekers, when you read “strong people skills” and “strong technical skills” in a job posting, you may tend to gloss over the first to focus on selling your technical talent and experience to the prospective employer.  In fact, we often refer to people skills as the “soft” skills and that sounds secondary to anything else we might possess. WRONG!

More and more companies hire for attitude because they have been burned when hiring purely for technical skills and knowledge.  What seemed like a dream candidate turned out, occasionally, to be a problem employee who was not successful.

Hired or Not?

Hired or Not?

Organizations often use behavioral interview questions which are founded on Emotional Intelligence, referred to as the “Other Kind of Smart” like Harvey Deutschendorf and Daniel Goleman. The latter wrote a book, Emotional Intelligence:  Why It Can Matter More than IQ which soared to the top of the New York Times bestseller list for a year.  Additionally, some companies use Continue reading

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Showcasing Emotional Intelligence on your Resume

Show ’em your Career Smarts……emotional intelligence that is

Show 'em your Emotional Intelligence

Show ’em your Emotional Intelligence

Unless you are alone and counting beans in a cave, the ability to understand yourself and others, communicate and influence others are all critical skills and abilities of career success. With increased emphasis on collaboration and diversity, EI is becoming even more important  and companies are hiring with those attributes in mind.

What is EI?

EI is generally defined as a person’s ability to understand and manage his/her own thoughts and emotions as well having insight into others and responding in such a way to influence outcomes.  Generally speaking, the higher levels of EI you have, the more easily you can sell your ideas to others, resolve conflict, inspire and lead teams in complex and ever changing work environments.

How can I present my EI in my resume?

Start with the job posting or job description.  If it requires interpersonal communication skills, ability to work with a team or manage other people, you have a competitive edge if you can Continue reading

Can Emotional Intelligence get you hired? The Harvard Business Review thinks so.

Can Emotional Intelligence Boost my Job Search?My Career?

Though the Harvard Business Review has published many articles, over the past decade, on the role Emotional Intelligence pays in successful careers, I was delighted to see this publication on the magazine rack recently.  It is a special printing of a collection of articles from all the leading experts who claim Emotional Intelligence is critical to career success.

What may be surprising, and even disappointing, to job-seekers is that there are skills and characteristics that are even more important to potential employers than those directly job-

Harvard Business Review endorses Emotional Intelligence with a special edition publication June 2014

Harvard Business Review endorses Emotional Intelligence with a special edition publication June 2014

related. Your education and work experience, skills and abilities are crucial; however, other skills that speak to the candidate’s “emotional intelligence” could carry more weight than those acquired through specialized training or hands on experience.

  • Great sales people are those who develop a trusting relationship with customers
  • Brilliant IT pros can relate to the end user’s needs and provide solutions by listening and problem solving
  • Outstanding customer service employees know how to turn angry customers into loyal “fans”
  • Gifted miracle-workers (healthcare professionals) offer empathy and hope in an ever changing, fast paced and stressful high tech work environment
  • The best managers are those who care about, develop and unite their teams

Time after time, career success is found to be strongly influenced by personal qualities such as:

  • Self awareness
  • Impulse control
  • Perseverance
  • Influencing others

Emotional intelligence is an awareness of your actions and feelings and how they affect those around you. It also means that you value others, listen to their wants and needs, and are able to empathize or identify with them on many different levels, including influence, handling conflict and building teamwork.

EI & Your Job Search

As part of your job search strategy, you can demonstrate emotional intelligence in your resume, social media strategy and job interviews.

Self-Awareness– People with high emotional intelligence are usually very self-aware. They understand their emotions, and because of this, they don’t let their feelings rule them. They’re confident because they trust their intuition and don’t let their emotions get out of control. They know their strengths and weaknesses, and they work on these areas so they can perform better. Many people believe that this self-awareness is the most important part of emotional intelligence.

 

Self- Control – This is the ability to control emotions and impulses, not allowing themselves to become too angry or make rash statements. They think before they act. Characteristics of self-control are thoughtfulness, integrity and resilience.

 

Motivation– People who are self motivated are able to defer immediate results for long-term success. They set goals to keep themselves on track, are highly productive, and challenge themselves.

 

Empathy – Empathetic people are insightful to others’ wants, needs, and viewpoints. As a result, empathetic people are usually excellent at managing relationships, listening, and relating to others.

 

Relationships with Others– It’s usually easy to talk to and like people with good social skills, another sign of high emotional intelligence. They are excellent communicators, resolve conflicts and are masters at building and maintaining lasting relationships.

 

How Can You Improve Your Emotional Intelligence?

As a certified facilitator and trainer in Emotional Intelligence, I can offer you a personalized assessment to determine your level of EI.  The most effective way to improve EI is to follow the following  “3 step” plan:

  1. Assessment
  2. Action Plan
  3. Accountability Partner

I’ve written other posts on this topic.  Search under the categories to the right.

For more information on Emotional Intelligence boosting your job search strategy, contact me at Patricia @ CareerWisdomCoach.com or call 813/843-6934.

 

Got EQ? Get Promoted Faster!

How Emotional Intelligence gets you promoted

What separates mediocre professionals from really great and successful professionals?  Technical and hard skills may qualify you for a position and get you the interview but your soft skills and emotional intelligence will get you the job.  They make you stand out from the hundreds of others interviewed.  They are what makes you sought after as a go-to problem solver.   Career Builder.com’s surveys always point out that employers value emotional intelligence over IQ!

Emotional Intelligence

Emotional Intelligence

And  not just a little but significantly.  Over 60% of hiring managers responded to the survey that they would not hire or promote  Continue reading

Career Resilience: are women the stronger sex?

Don’t just take my word for it; successful author and speaker, Valorie Burton, sings the praises of EQi awareness and changing behaviors as means to enhancing resilience.

Resilience at work

Resilience at work

Emotional Intelligence Quotient, or EQi, has become the standard to predict work success.  Decades of research indicates that EQi trumps IQ and can be improved through  Continue reading

Showcase Emotional Intelligence on your Resume

There is good reason that EQi has created so much buzz – it’s effective! Most hiring managers are now giving more weight to emotional intelligence than five years ago and may even value it more than IQ.  In many cases, companies ask interview questions designed to assess candidate’s level of EQi so it’s crucial you understand the concepts of EQi and how it relates to your job search strategy.eqi 

What is EQi?  It is the ability to identify, assess and manage the thoughts and feelings of oneself and others.  If you read job postings, you will see key Continue reading

Work: Paycheck or Purpose?

You may have heard the story about the tourist in Italy who comes upon a construction crew.  The first man was pushing a wagon of large rocks.  The tourist asked “What are you doing?” to which the man replied, in broken English, “Can’t you see?  I’m hauling rocks. I carry to there” as he pointed to a pile near a stone wall.

bricklayer

The tourist asked another man, who was taking the rocks and placing them on one another, what he was doing.  The second laborer answered:  “I’m building a wall.”

Finally, the tourist approached a third man and asked what he was doing.  The man, with dark and weathered skin, grinned widely and threw up his hands to the sky, saying “Grazie – you for asking.  I building a cathedral. Molto Bella!”

Interesting responses?  All three men were doing relatively the same job but their perspectives were completely different.  The third clearly had a bigger perspective to his labor job while the  Continue reading

Five Ways Emotional Intelligence can Boost your Career

Over the years, it has been discovered that IQ is not an accurate predictor of career success.  Rather, it is “the ability to understand and harness our emotions so that they work FOR us and NOT AGAINST us” that is the most important factor and predictor of success in the workplace.

Emotions influence our work lives as much as our personal lives but many people have not understood the basics of recognition and management of our emotions.  The basic concept is to accurately recognize them when they arise, identifying their root causes and triggers so that we can control our reactions to them.  After recognizing the triggers, many people make the mistake of avoiding those situations.  In addition to that being virtually impossible, it’s also not practical.  It’s much better to develop enhanced behaviors that allow you to manage your emotions while showcasing your strengths. Don’t fight against the emotions; rather, learn to handle them when they do arise.

With Emotional Intelligence, it is scientifically proven that you can continue to improve your effectiveness using the following principles:

  • Self-Perception – know who you are and what you believe in.  This results in your life and work taking on more satisfaction, decreased negativism and a desire to make a positive difference.
  • Self-Management – once you know yourself better, you can communicate your thoughts, opinions, and creative ideas with confidence.  You will meet commitments, hold yourself accountable, control negative impulses  and deal with stress and change much more effectively.  You will experience a fulfillment and sense of independence.
  • Self- Motivation – as someone who is continually developing, you set and pursue goals despite setbacks or obstacles.  You operate out of hope and optimism  rather than fear.
  • Social Awareness – sensing others’ cues and listening well leads you to recognizing needs and offering assistance.  You gain satisfaction from helping others develop by mentoring and coaching them.
  • Social Skills – delivering clear and influential messages, fostering open communication and inspiring others through win-win solutions naturally results in cooperative relationships and establishment of effective teams.

As a Career Coach who is certified in Emotional Intelligence assessment and facilitation, I can help you determine how you can harness this knowledge towards your career success.