Hired or Not? Emotional Intelligence can make the difference

Emotional Intelligence often is the “final” factor

If you are like most job seekers, when you read “strong people skills” and “strong technical skills” in a job posting, you may tend to gloss over the first to focus on selling your technical talent and experience to the prospective employer.  In fact, we often refer to people skills as the “soft” skills and that sounds secondary to anything else we might possess. WRONG!

More and more companies hire for attitude because they have been burned when hiring purely for technical skills and knowledge.  What seemed like a dream candidate turned out, occasionally, to be a problem employee who was not successful.

Hired or Not?

Hired or Not?

Organizations often use behavioral interview questions which are founded on Emotional Intelligence, referred to as the “Other Kind of Smart” like Harvey Deutschendorf and Daniel Goleman. The latter wrote a book, Emotional Intelligence:  Why It Can Matter More than IQ which soared to the top of the New York Times bestseller list for a year.  Additionally, some companies use Continue reading

Can Emotional Intelligence get you hired? The Harvard Business Review thinks so.

Can Emotional Intelligence Boost my Job Search?My Career?

Though the Harvard Business Review has published many articles, over the past decade, on the role Emotional Intelligence pays in successful careers, I was delighted to see this publication on the magazine rack recently.  It is a special printing of a collection of articles from all the leading experts who claim Emotional Intelligence is critical to career success.

What may be surprising, and even disappointing, to job-seekers is that there are skills and characteristics that are even more important to potential employers than those directly job-

Harvard Business Review endorses Emotional Intelligence with a special edition publication June 2014

Harvard Business Review endorses Emotional Intelligence with a special edition publication June 2014

related. Your education and work experience, skills and abilities are crucial; however, other skills that speak to the candidate’s “emotional intelligence” could carry more weight than those acquired through specialized training or hands on experience.

  • Great sales people are those who develop a trusting relationship with customers
  • Brilliant IT pros can relate to the end user’s needs and provide solutions by listening and problem solving
  • Outstanding customer service employees know how to turn angry customers into loyal “fans”
  • Gifted miracle-workers (healthcare professionals) offer empathy and hope in an ever changing, fast paced and stressful high tech work environment
  • The best managers are those who care about, develop and unite their teams

Time after time, career success is found to be strongly influenced by personal qualities such as:

  • Self awareness
  • Impulse control
  • Perseverance
  • Influencing others

Emotional intelligence is an awareness of your actions and feelings and how they affect those around you. It also means that you value others, listen to their wants and needs, and are able to empathize or identify with them on many different levels, including influence, handling conflict and building teamwork.

EI & Your Job Search

As part of your job search strategy, you can demonstrate emotional intelligence in your resume, social media strategy and job interviews.

Self-Awareness– People with high emotional intelligence are usually very self-aware. They understand their emotions, and because of this, they don’t let their feelings rule them. They’re confident because they trust their intuition and don’t let their emotions get out of control. They know their strengths and weaknesses, and they work on these areas so they can perform better. Many people believe that this self-awareness is the most important part of emotional intelligence.

 

Self- Control – This is the ability to control emotions and impulses, not allowing themselves to become too angry or make rash statements. They think before they act. Characteristics of self-control are thoughtfulness, integrity and resilience.

 

Motivation– People who are self motivated are able to defer immediate results for long-term success. They set goals to keep themselves on track, are highly productive, and challenge themselves.

 

Empathy – Empathetic people are insightful to others’ wants, needs, and viewpoints. As a result, empathetic people are usually excellent at managing relationships, listening, and relating to others.

 

Relationships with Others– It’s usually easy to talk to and like people with good social skills, another sign of high emotional intelligence. They are excellent communicators, resolve conflicts and are masters at building and maintaining lasting relationships.

 

How Can You Improve Your Emotional Intelligence?

As a certified facilitator and trainer in Emotional Intelligence, I can offer you a personalized assessment to determine your level of EI.  The most effective way to improve EI is to follow the following  “3 step” plan:

  1. Assessment
  2. Action Plan
  3. Accountability Partner

I’ve written other posts on this topic.  Search under the categories to the right.

For more information on Emotional Intelligence boosting your job search strategy, contact me at Patricia @ CareerWisdomCoach.com or call 813/843-6934.